πŸ”’ Privacy Policy

Privacy Policy

How propdeed collects, uses and protects your personal information during rent agreement registration

πŸ“… Effective: 1 January 2024 πŸ”„ Last Updated: June 2026 πŸ› Jurisdiction: Maharashtra, India

Table of Contents

Summary: propdeed collects only the personal information necessary to register your rent agreement with the Maharashtra government. We do not sell your data to any third party. Documents like Aadhaar and PAN are stored in encrypted form and used solely for the registration process. You can request deletion of your data at any time after agreement delivery.

πŸ“‹ 1. Information We Collect

When you use propdeed to register a rent agreement, we collect the following categories of information:

Address:
A-004 Gaondevi CHS SRA Bldg, Link Road, Shastri Nagar, Goregaon West, Mumbai 400104

1.1 Information You Provide Directly

CategorySpecific DataWho Provides It
IdentityFull legal name, date of birth, genderLandlord & Tenant
Government IDAadhaar number, PAN numberLandlord & Tenant
ContactMobile number, email addressLandlord & Tenant
Property DetailsProperty address, CTS/survey number, monthly rent, deposit amount, lease durationLandlord / Broker
Biometric DataAadhaar-linked fingerprint β€” captured during the biometric appointment via the IGR Maharashtra portal's biometric device, operated by a field associate. propdeed does not receive, store, or transmit biometric data.All parties
DocumentsAadhaar card images, PAN card images, property ownership proofLandlord & Tenant
FinancialPayment transaction ID (from Cashfree/UPI β€” we do not store card numbers)Payer

1.2 Information Collected Automatically

1.3 Information Submitted via WhatsApp

If you choose to submit your registration details via WhatsApp instead of our online form, we collect the same categories of information listed in Section 1.1 above as shared by you in the WhatsApp conversation. Our team uses these details to fill the registration form on your behalf. WhatsApp conversation logs containing your personal details are retained for up to 1 year (see Section 6 β€” Data Retention) and are accessible only to propdeed team members involved in your registration.

Sensitive Data Notice: Aadhaar numbers and biometric data are classified as Sensitive Personal Data under the Digital Personal Data Protection Act, 2023 (DPDP Act) and the IT Act, 2000, and are handled with additional safeguards described in Section 5 below. Aadhaar data is used solely for IGR Maharashtra registration purposes under the Aadhaar Act, 2016. We do not collect or store Aadhaar numbers through our online form or WhatsApp. During the biometric appointment, your Aadhaar number is provided by you to the field associate who enters it into the IGR Maharashtra portal β€” biometric authentication is handled entirely by the IGR portal and UIDAI systems, not by propdeed.

βš™οΈ 2. How We Use Your Data

PurposeData UsedBasis
Draft rent agreementName, address, rent, duration, PANContract performance
Stamp duty calculationRent amount, deposit, durationLegal obligation (Maharashtra Stamp Act)
Aadhaar biometric verificationAadhaar number (entered by field associate into IGR portal), biometric fingerprint (captured by IGR portal device)Legal obligation (Registration Act 1908)
Sub-Registrar registrationAll party details, property infoLegal obligation
Send agreement copyEmail, WhatsApp numberContract performance
WhatsApp communicationMobile numberConsent (opt-in at registration)
Renewal reminderMobile number, agreement expiry dateConsent
Customer supportName, mobile, Ref IDLegitimate interest
Fraud preventionIP address, device fingerprintLegitimate interest
Analytics & improvementsAnonymised usage dataLegitimate interest

We do not use your data for advertising profiling, sell it to marketing companies, or share it with insurance or financial companies without your explicit consent.

βš–οΈ 3. Legal Basis for Processing

propdeed processes personal data under the following legal bases under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law:

πŸ”— 4. Data Sharing

We share your data only with the following parties and only to the extent necessary:

RecipientData SharedReason
Maharashtra Sub-Registrar / IGR PortalFull party details, property information β€” the IGR portal in turn handles Aadhaar authentication with UIDAI as part of the registration process. propdeed does not share data directly with UIDAI.Mandatory for legal registration
Payment Gateway (Cashfree)Amount, transaction IDPayment processing
WhatsApp / MetaPhone number, message contentCommunication delivery
propdeed Field ExecutivesName, address, appointment timeDoorstep biometric visit
Field Associates (outstation biometric)IGR portal login credentials; Aadhaar number (provided by you to the associate during the appointment for entry into the IGR portal β€” visible to the associate during the biometric process)Facilitating biometric verification session at your location β€” associate enters your Aadhaar into the IGR portal and operates the biometric device
Google (Analytics)Anonymised usage data, IPWebsite analytics
We never share your data with: Insurance companies, banks, marketing agencies, real estate portals, or any third party for commercial purposes. We will not sell your personal data under any circumstances.

πŸ›‘οΈ 5. Data Security

propdeed implements industry-standard security measures to protect your personal data:

Despite these safeguards, no internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately at support@propdeed.in.

πŸ“… 6. Data Retention

Data TypeRetention PeriodReason
Registered agreement copy7 yearsLegal / tax compliance
Identity documents (Aadhaar, PAN images)90 days after deliveryRegistration process only
Contact details (phone, email)Duration of service + 2 yearsSupport and renewal reminders
Payment records8 yearsAccounting / GST compliance
WhatsApp conversation logs1 yearCustomer support reference
Website analytics (anonymised)26 monthsGoogle Analytics default
Biometric dataNot collected or retained by propdeedHandled entirely by IGR portal and UIDAI systems during appointment

After the retention period expires, data is securely deleted or anonymised.

βœ… 7. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian data protection law, you have the following rights regarding your personal data:

To exercise any right, contact us at support@propdeed.in with your name, mobile number, and Reference ID. We will respond within 30 days.

πŸͺ 8. Cookies & Tracking

Our website uses the following cookies and tracking technologies:

Cookie TypePurposeCan Be Disabled?
Essential cookiesForm session state, security (CSRF)No β€” required for site to function
Analytics (Google Analytics)Page views, traffic sources, user behaviour β€” all anonymisedYes β€” opt out via browser settings
WhatsApp widgetWhatsApp chat button functionalityYes β€” disable JavaScript

We do not use advertising cookies, Facebook Pixel, or any retargeting trackers. You can manage cookies through your browser settings. Disabling essential cookies may affect site functionality.

πŸ”Œ 9. Third-Party Services

propdeed integrates with the following third-party services. Each has its own privacy policy:

propdeed is not responsible for the privacy practices of these third-party services. We recommend you review their policies.

πŸ‘Ά 10. Children's Privacy

propdeed's services are intended for adults (18 years and above) entering into rental agreements. We do not knowingly collect personal data from children under 18. If we discover that a minor has submitted personal data, we will delete it immediately.

If you believe a child has provided us with personal information, please contact us at support@propdeed.in.

πŸ”„ 11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, our services, or data practices. When we make material changes, we will:

Continued use of propdeed after any policy update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

πŸ“ž 12. Contact & Grievance Officer

For any privacy-related questions, requests, or complaints, please contact our Privacy Officer:

Privacy / Data Officer

Harshad Jagdale
Mumbai, Maharashtra, India

Contact Details

πŸ“§ support@propdeed.in
πŸ“± +91 97027 02029
πŸ• Mon–Sat, 10 AM – 7 PM

Response Time

We acknowledge requests within 72 hours and resolve within 30 days as required by law.

Regulator

If unresolved,