Terms and Conditions - propdeed Rent Agreement Registration

1. Acceptance of Terms

By using propdeed's online rent agreement registration service, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you (the "User," "Landlord," or "Tenant") and propdeed ("we," "us," or "our").

2. Service Description

propdeed provides an online platform for facilitating rent agreement registration in compliance with the Government of Maharashtra regulations. Our services include:

Online rent agreement drafting based on user-provided information
E-stamp paper coordination and procurement
Scheduling and coordination of biometric verification
Document verification and submission to government authorities
Digital delivery of registered rent agreements

                    Important: propdeed is a facilitator and technology platform. The actual registration is performed by authorized government officials and agencies. We do not have authority to modify government fees, processing times, or legal requirements.
                

3. User Responsibilities

3.1 Accurate Information

You agree to:

Provide true, accurate, current, and complete information during registration
Maintain and promptly update your information to keep it accurate and current
Ensure all uploaded documents are genuine, unaltered, and legally valid
Verify all information before final submission

3.2 Document Authenticity

You confirm that:

All identity documents (Aadhaar, PAN) provided belong to you or parties you represent
Property documents establish clear ownership or authorized occupancy rights
You have legal authority to enter into the rental agreement
All signatures and biometric verifications will be conducted by the actual parties

3.3 Legal Compliance

You agree to comply with all applicable laws including but not limited to:

The Registration Act, 1908
The Indian Contract Act, 1872
Maharashtra Rent Control Act (where applicable)
IT Act, 2000 and related regulations

4. Privacy and Data Protection

4.1 Data Collection

We collect personal information including but not limited to:

Personal identification information (name, date of birth, gender)
Contact information (phone number, email address, physical address)
Government-issued ID information (PAN card details - Aadhaar collected only during biometric verification)
Property details and financial terms of the rental agreement
Uploaded documents and photographs

4.2 Data Usage

Your information is used solely for:

Processing your rent agreement registration
Coordinating with government authorities for legal registration
Communicating service updates and important notifications
Complying with legal and regulatory requirements

4.3 Aadhaar Privacy

Important: We do NOT collect or store Aadhaar numbers through our online form. Aadhaar-based biometric verification is conducted exclusively by authorized government officials during the scheduled verification appointment. This complies with UIDAI guidelines and Aadhaar Act regulations.

4.4 Data Security

We implement industry-standard security measures including:

Encryption of data in transit and at rest
Secure storage on protected servers
Access controls and authentication mechanisms
Regular security audits and updates

4.5 Data Sharing

Your information may be shared with:

Government registration authorities (mandatory for legal compliance)
Authorized biometric verification officials
Payment processors (for transaction processing only)
Legal authorities if required by law

We will NEVER sell, rent, or trade your personal information to third parties for marketing purposes.

5. Fees and Payment

5.1 Service Fee Structure

Our fees are divided into two categories:

propdeed Service Fee: ₹899 (covers drafting, coordination, document handling)
Document Handling Charges: ₹300
Government Charges: Stamp duty and registration fees as per Maharashtra government rules (calculated separately and paid directly to government)

5.2 Payment Terms

Service fees are payable upon form submission or as per agreed payment schedule
Government charges are payable as per government requirements
All fees are quoted in Indian Rupees (INR)
Payment can be made via accepted methods: UPI, net banking, debit/credit cards

5.3 Refund Policy

Refunds are subject to the following conditions:

Full refund if we are unable to process your application due to technical errors on our end
Partial refund (excluding government fees already paid) if registration is unsuccessful due to document issues discovered before submission
No refund once biometric verification is completed and documents are submitted to government authorities
Refund requests must be made within 7 days of payment
Government fees are non-refundable once paid to authorities

6. Service Delivery and Timeline

6.1 Processing Time

Standard processing timeline:

Draft agreement preparation: Within 24 hours of form submission
Biometric verification scheduling: Within 24-48 hours after draft approval
Final registered agreement delivery: 2-3 working days after biometric verification

6.2 Delays

Processing may be delayed due to:

Incomplete or incorrect information provided
Government processing delays during peak periods or holidays
Technical issues with government registration portals
Unavailability of parties for biometric verification

We will notify you promptly of any delays and their expected resolution time.

6.3 Delivery Method

Registered agreements are delivered digitally via:

Email to the registered email address
Downloadable link through our platform
Physical copy available upon request (additional charges apply)

7. Biometric Verification

7.1 Mandatory Requirement

Aadhaar-based biometric verification is mandatory as per Maharashtra government regulations for all parties to the agreement (landlord, tenant, and witnesses).

7.2 Scheduling

We coordinate with authorized officials to schedule verification at your preferred location
All parties must be physically present during verification
Rescheduling is allowed subject to official availability
Repeated no-shows may result in application cancellation

7.3 Verification Process

During verification:

Authorized official will verify identity documents
Biometric authentication will be performed using Aadhaar-linked systems
Original documents must be presented for verification
Parties will digitally sign the agreement

8. Limitation of Liability

8.1 Service Scope

propdeed's liability is limited to facilitating the registration process. We are not liable for:

Disputes arising from the content or terms of the rental agreement
Issues related to property ownership, possession, or rights
Tenant or landlord default, breach of agreement, or non-payment
Government processing delays or rejections due to policy changes
Authenticity of user-provided information or documents

8.2 No Legal Advice

propdeed does not provide legal advice. The agreement templates are standard formats compliant with Maharashtra regulations. For complex situations or specific legal guidance, we recommend consulting a qualified lawyer.

8.3 Maximum Liability

Our total liability shall not exceed the service fees paid by you to propdeed for the specific transaction in question.

9. Cancellation and Termination

9.1 User Cancellation

You may cancel your application:

Before draft approval: Full refund of service fees (excluding government fees if already paid)
After draft approval but before biometric: 50% refund of service fees
After biometric verification: No refund

9.2 Service Termination

We reserve the right to refuse or terminate service if:

Fraudulent information is detected
Documents are found to be forged or tampered
User violates these terms and conditions
Government authorities reject the application

10. Intellectual Property

All content on the propdeed platform including text, graphics, logos, software, and technology is owned by propdeed or its licensors and protected by intellectual property laws.

You may not:

Reproduce, distribute, or create derivative works without permission
Use our branding, logos, or content for commercial purposes
Reverse engineer or attempt to extract source code from our platform

11. Dispute Resolution

11.1 Governing Law

These terms shall be governed by and construed in accordance with the laws of India and the State of Maharashtra.

11.2 Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11.3 Resolution Process

In case of disputes:

Contact our support team to attempt amicable resolution
If unresolved, dispute may be referred to mediation
Legal action may be initiated in Mumbai courts if mediation fails

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after modifications constitutes acceptance of the updated terms.

Significant changes will be notified via:

Email to registered users
Prominent notice on our website
In-app notification

13. Contact Information

For questions, concerns, or support related to these terms or our services, please contact us:

Email: support@propdeed.in
Phone: +91 9702702029
WhatsApp: +91 9702702029
Working Hours: 10:00 AM - 7:00 PM (Monday to Saturday)
Address:A-004 Gaondevi CHS SRA Bldg, Link Road, Shastri Nagar, Goregaon West Mumbai 400104 - Mumbai, Maharashtra, India

14. Miscellaneous

14.1 Entire Agreement

These Terms and Conditions constitute the entire agreement between you and propdeed regarding our services.

14.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these terms or your account without our prior written consent. We may assign our rights and obligations without restriction.