How propdeed collects, uses and protects your personal information during rent agreement registration
When you use propdeed to register a rent agreement, we collect the following categories of information:
Address:
A-004 Gaondevi CHS SRA Bldg, Link Road, Shastri Nagar, Goregaon West, Mumbai 400104
| Category | Specific Data | Who Provides It |
|---|---|---|
| Identity | Full legal name, date of birth, gender | Landlord & Tenant |
| Government ID | Aadhaar number, PAN number | Landlord & Tenant |
| Contact | Mobile number, email address | Landlord & Tenant |
| Property Details | Property address, CTS/survey number, monthly rent, deposit amount, lease duration | Landlord / Broker |
| Biometric Data | Aadhaar-linked fingerprint (captured by our government-authorised device and transmitted directly to UIDAI/IGR servers — not stored by propdeed) | All parties |
| Documents | Aadhaar card images, PAN card images, property ownership proof | Landlord & Tenant |
| Financial | Payment transaction ID (from Razorpay/UPI — we do not store card numbers) | Payer |
| Purpose | Data Used | Basis |
|---|---|---|
| Draft rent agreement | Name, address, rent, duration, PAN | Contract performance |
| Stamp duty calculation | Rent amount, deposit, duration | Legal obligation (Maharashtra Stamp Act) |
| Aadhaar eKYC verification | Aadhaar number, biometric | Legal obligation (Registration Act) |
| Sub-Registrar registration | All party details, property info | Legal obligation |
| Send agreement copy | Email, WhatsApp number | Contract performance |
| WhatsApp communication | Mobile number | Consent (opt-in at registration) |
| Renewal reminder | Mobile number, agreement expiry date | Consent |
| Customer support | Name, mobile, Ref ID | Legitimate interest |
| Fraud prevention | IP address, device fingerprint | Legitimate interest |
| Analytics & improvements | Anonymised usage data | Legitimate interest |
We do not use your data for advertising profiling, sell it to marketing companies, or share it with insurance or financial companies without your explicit consent.
propdeed processes personal data under the following legal bases under Indian data protection law:
We share your data only with the following parties and only to the extent necessary:
| Recipient | Data Shared | Reason |
|---|---|---|
| Maharashtra Sub-Registrar / IGR | Full party details, property, biometric | Mandatory for registration |
| UIDAI (Aadhaar) | Aadhaar number + biometric | eKYC verification |
| Payment Gateway (Razorpay) | Amount, transaction ID | Payment processing |
| WhatsApp / Meta | Phone number, message content | Communication delivery |
| propdeed Field Executives | Name, address, appointment time | Doorstep biometric visit |
| Google (Analytics) | Anonymised usage data, IP | Website analytics |
propdeed implements industry-standard security measures to protect your personal data:
Despite these safeguards, no internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately at [email protected].
| Data Type | Retention Period | Reason |
|---|---|---|
| Registered agreement copy | 7 years | Legal / tax compliance |
| Identity documents (Aadhaar, PAN images) | 90 days after delivery | Registration process only |
| Contact details (phone, email) | Duration of service + 2 years | Support and renewal reminders |
| Payment records | 8 years | Accounting / GST compliance |
| WhatsApp conversation logs | 1 year | Customer support reference |
| Website analytics (anonymised) | 26 months | Google Analytics default |
| Biometric data | Not retained | Transmitted directly to UIDAI/IGR |
After the retention period expires, data is securely deleted or anonymised.
Under Indian data protection law, you have the following rights regarding your personal data:
To exercise any right, contact us at [email protected] with your name, mobile number, and Reference ID. We will respond within 30 days.
Our website uses the following cookies and tracking technologies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Form session state, security (CSRF) | No — required for site to function |
| Analytics (Google Analytics) | Page views, traffic sources, user behaviour — all anonymised | Yes — opt out via browser settings |
| WhatsApp widget | WhatsApp chat button functionality | Yes — disable JavaScript |
We do not use advertising cookies, Facebook Pixel, or any retargeting trackers. You can manage cookies through your browser settings. Disabling essential cookies may affect site functionality.
propdeed integrates with the following third-party services. Each has its own privacy policy:
propdeed is not responsible for the privacy practices of these third-party services. We recommend you review their policies.
propdeed's services are intended for adults (18 years and above) entering into rental agreements. We do not knowingly collect personal data from children under 18. If we discover that a minor has submitted personal data, we will delete it immediately.
If you believe a child has provided us with personal information, please contact us at [email protected].
We may update this Privacy Policy from time to time to reflect changes in law, our services, or data practices. When we make material changes, we will:
Continued use of propdeed after any policy update constitutes acceptance of the revised policy. We encourage you to review this page periodically.
For any privacy-related questions, requests, or complaints, please contact our Privacy Officer:
Mumbai, Maharashtra, India
📧 [email protected]
📱 +91 97027 02029 📱
🕐 Mon–Sat, 10 AM – 7 PM
We acknowledge requests within 72 hours and resolve within 30 days as required by law.
If unresolved, you may escalate to the Ministry of Electron